Swimming Lesson Policies and Procedures

 

 

 

• Parents need to sign a liability statement: though we have never had an accident or injury and are Red Cross certified in swim instruction, CPR and First Aid, this is still a necessity due to the nature of the business.
• Sessions are 4 or 8 lessons – we will try to accommodate those that need fewer sessions on an ‘as available’ basis, but to hold a permanent time slot you need to commit for a full session.
• Payment is for a full session in advance – Payment may be cash, check, VISA, MasterCard, Discover, or American Express.
• For Private Lessons - Missed lessons (due to illness, another appointment you forgot, etc.) need to be made up at a pre-arranged time.
• For Group Lessons – there are no make-up lessons for group lessons unless the lesson is cancelled due to weather or instructor illness.
• In the event that the regular instructor is not available, we reserve the right to have another certified instructor teach your child for that lesson. All instructors have the same training and teach in the same style.
• Things to bring – suit, towel, dry clothes if desired (changing room available), sunscreen. If your child is not potty trained, we also require a secure swim diaper. Reusable swim diapers are available for purchase on site if needed.
• Please be on time – if there is a lesson after yours, and you are late, you may not be able to finish the whole lesson.
• In order to help us maintain a clean environment for you and your child, there will be NO SHOES, NO FOOD OR DRINK, and NO STROLLERS allowed on the pool deck. A mat will be provided for shoes.
• Classes will be held RAIN OR SHINE. The only exception is thunder/lightning. We have a lightning detector we use to determine how close a storm is. If lightning is 10 miles or less away, we will not go in the water. Class will be rescheduled. If you are concerned before you leave home, please give us a call, weather is very local in Florida.
• PARKING : You may park on the drive, or on the swale out front. Please try not to block others in if possible, or be prepared to let someone out. Pull all the way forward.
• We will keep you informed of your child’s progress on a regular basis. If you have any questions or concerns between lessons, please contact us.